Terms & Conditions
Casita Colibrí
Terms & Conditions
Welcome to Casita Colibrí Bakery (“Casita Colibrí,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website and your purchase of products and services from Casita Colibrí.
By placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About Casita Colibrí
Casita Colibrí is a gluten-free micro bakery based in San Diego, California, specializing in Mexican pan dulce and culturally inspired baked goods.
Our products are made in accordance with applicable California cottage food requirements. Product availability may vary based on seasonal ingredients, production capacity, and the current menu.
2. Orders and Preorders
Most Casita Colibrí products are prepared specifically for preorder.
Customers are responsible for reviewing their order carefully before submitting payment, including:
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Product selections
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Quantity
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Flavor and filling selections
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Pickup date
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Pickup time
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Special instructions
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Contact information
An order is considered confirmed once payment has been successfully received and the order confirmation has been provided.
Casita Colibrí reserves the right to decline or cancel an order when necessary due to ingredient availability, production limitations, equipment issues, circumstances beyond our control, or other legitimate business reasons. If Casita Colibrí cancels an order, the customer will receive an appropriate refund for the cancelled portion of the order.
3. Menu and Product Availability
Our menu changes periodically and may include seasonal or limited-availability products.
Product photographs are intended for illustration. Because our products are handmade, minor variations in appearance, size, color, decoration, and shape may occur.
Ingredients and recipes may also change. Customers should review the current ingredient and allergen information before each purchase.
4. Pricing and Payment
Prices are displayed on the website or communicated directly to the customer before an order is confirmed.
Payment must be received according to the payment instructions provided by Casita Colibrí.
Accepted payment methods may include Square, Venmo, or other payment methods made available by Casita Colibrí.
Casita Colibrí reserves the right to change prices at any time. Price changes will not affect an order that has already been confirmed and paid for.
5. Pickup
Casita Colibrí currently operates primarily through preorder and local pickup.
Pickup instructions, including the pickup date, time window, and location information, will be provided with the customer's order.
Customers are responsible for arriving within the designated pickup window.
If a customer is unable to arrive during the scheduled pickup period, they should contact Casita Colibrí as soon as possible. Additional pickup arrangements may be accommodated when reasonably possible, but are not guaranteed.
Because our products are perishable, Casita Colibrí cannot guarantee the condition or quality of an order that is not collected within the designated pickup period or that is left unattended for an extended period.
6. Cancellations, Changes, and Refunds
Because many Casita Colibrí products are prepared specifically for individual orders, cancellations and changes should be requested as early as possible.
Cancellation and modification requests are subject to the following:
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Requests made before production begins may be eligible for a refund or order modification.
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Once an order has entered production, cancellation or modification may not be possible.
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Custom orders may be subject to separate cancellation and deposit terms communicated at the time of booking.
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Refunds are not guaranteed for missed pickups, customer changes of mind, or failure to review order details before purchase.
If Casita Colibrí provides an incorrect item or there is a significant issue with an order attributable to Casita Colibrí, please contact us promptly after pickup so we can review the issue and determine an appropriate resolution.
Nothing in this section is intended to limit any rights or remedies that cannot legally be waived under applicable law.
7. Custom Orders and Catering
Custom orders, large orders, corporate orders, event orders, and catering may be subject to different pricing, minimum quantities, deposits, lead times, payment schedules, and cancellation policies.
Those terms will be communicated to the customer before the order is confirmed.
A custom order is not considered confirmed until Casita Colibrí has received the required payment or deposit and has confirmed the order.
8. Gluten-Free and Allergen Information
Casita Colibrí specializes in gluten-free baked goods. Our use of the term “gluten-free” is intended to comply with applicable food-labeling requirements.
Customers are responsible for reviewing ingredient and allergen information and informing Casita Colibrí of relevant allergies or dietary restrictions before ordering.
Please review our Gluten-Free & Allergen Information page before purchasing.
Allergen information is provided to help customers make informed purchasing decisions. Customers with severe or medically necessary dietary restrictions should contact Casita Colibrí before placing an order.
9. Food Handling After Pickup
Once an order has been transferred to the customer, the customer is responsible for appropriate transportation, storage, refrigeration, freezing, reheating, and handling of the product.
Casita Colibrí is not responsible for deterioration or damage caused after pickup due to improper storage, transportation, temperature exposure, handling, or failure to follow provided storage instructions.
10. Website Content
All website content, including photographs, logos, branding, written materials, graphics, product descriptions, and other original content, belongs to Casita Colibrí or is used with permission.
You may not reproduce, distribute, modify, sell, or commercially use Casita Colibrí's original content without prior written permission.
11. Website Availability
We make reasonable efforts to keep our website accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free, or available.
We may modify, suspend, or discontinue portions of the website, menu, ordering system, or services at any time.
12. Third-Party Services
Our website and ordering process may use third-party services for payment processing, website hosting, scheduling, analytics, email communications, or other business functions.
Those services may have their own terms and privacy policies. Casita Colibrí is not responsible for the independent policies or practices of third-party service providers.
13. Limitation of Liability
To the extent permitted by applicable law, Casita Colibrí shall not be responsible for indirect, incidental, consequential, or special damages arising from the use of our website or products.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.
14. Changes to These Terms
Casita Colibrí may update these Terms & Conditions from time to time.
The updated version will be posted on this website with a revised effective date. Your continued use of the website or placement of an order after an updated version is posted constitutes acceptance of the updated Terms & Conditions to the extent permitted by law.
15. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to its conflict-of-law principles.
16. Contact
Questions regarding these Terms & Conditions may be directed to:
Casita Colibrí Bakery
Email: rosalba@casitacolibri.biz
Website: casitacolibri.biz
Instagram: @casitacolibri_bakery
Effective Date: August 9, 2026